have hired to contact you for us.)d. We may give information to other companies in our group of companies, our licensors and contractors, and other organisations described in relevant documents. For example, we may give information to the following.- Your software supplier (if you have one)- The person or company (if any) providing you with finance- Our training providers- Companies which we use to help us send you post and other communications- Research companies- Event organisers- The owners of any third-party software- The Sage Group plc (which owns us)e. If you give us information which could give away the identity of a living person, you are agreeing that we can use it as described in paragraph's 5c and d above. If at any time you do not want us to use such information in that way, please call us on 0845 111 55 55 or email us at customer.experience@sage.com. For more information on how we use information about you, see the privacy policy on our website at www.sage.co.uk.f. Unauthorised use of the materials The following are examples of things you must not do (or allow any one else to do) with the materials. You must not use the materials in any way other than as set out in this agreement, the relevant documents or as allowed by us in writing. Only the student may use the materials. You must not allow anyone else to access, install or use the materials in any way, or give anyone else any right (of any kind) to access, distribute, use or benefit from them in any way. You must not install the materials on more than one computer (including laptop, PC or other computing device) at any one time. You may not use the materials to help you develop your own training course or materials. If we believe that the way you use the materials may break any part of this agreement, we will check by asking one of your directors, partners or similar senior managers to confirm to us in writing (using a form which we will provide to you) that you have kept to all parts of this agreement.g. Ownership of the materials Although you have rights to use the materials as described in paragraph 4, you do not own any of the intellectual property rights in the materials. Intellectual property rights are, in summary, the rights an owner has to say how certain things, like literature, films and software may be used. We, or the third party owners described in paragraph 5a above, continue to own the intellectual property rights in the materials. The only rights you have to the materials are the licence to use the materials as described in paragraph 4 and any other rights we give you under this agreement.6. E-learning and certificationa. This paragraph 6a applies to you if you have purchased a license to undertake certification or the e-learning course: You must only undertake certification or the e-learning course and use the associated materials in a manner consistent with the terms of this agreement and any relevant documents. From time to time we may change the material which forms part of certification or the e-learning course. We will try to make sure that the sections of our website which contain certification or e-learning materials are free from viruses, however, we cannot guarantee this. We recommend that you use your own virus-protection software. We cannot guarantee that our website will be compatible with your browser or computer set-up, or that your access to our website will not be interrupted (this may be beyond our control). From time to time we may temporarily stop providing access to our website, for maintenance, repairs or other reasons. If possible, we will try to make sure this happens outside normal business hours.7. Our guarantees relating to the course, materials and softwarea. We guarantee that, as far as we are aware, the materials do not infringe the rights of any third party. If, we do not meet this promise, then we will either provide replacement materials to correct the problem or refund the fee you paid for the course. If we give you a refund, this agreement will immediately end.b. We do not guarantee: that the materials will meet your individual needs; that there will be no interruptions in your use of the materials; that you will get particular results from the materials; and the standard of the results you will get from using the materials. The fact that you have told our representative about how you intend to use the materials will not affect this paragraph as the course been developed for many different types of participant.c. Except where paragraph 8c applies, this agreement describes all of our guarantees relating to the materials and the course. Unless this agreement says otherwise, we are not bound by any other contract terms, warranties or other type of promise. If, by law, a particular term, warranty or other promise relating to the materials or software would automatically be included in this agreement, we will only be bound by that term, warranty or promise to the extent set by law.8. Our liability and responsibility to you if something goes wronga. Our liability (including for negligence) under this agreement will be limited to paying you an amount equal to 125% of the value of the fees you paid for the licence to undertake the course.b. You are better placed to understand the risks to your business that may occur as a result of your use of the materials. Accordingly, we will not be responsible for any of the following, even if we knew or should have known there was a possibility you could experience the problem: financial or similar loss of any kind, including, for example, loss of profits, business, estimated savings or

goodwill, however the loss is caused; any interruption to your business or loss of or damage to information, however that interruption, loss or damage is caused; loss or damage which we could not have reasonably known about at the time you entered into this agreement; and we recommend that you consider obtaining insurance cover if you believe that you could experience anything that we have told you that we will not be responsible for.c. Nothing in this agreement will prevent or limit your or our liability for fraud, death of or personal injury to any person as a result of our negligence, or any legally binding promise, automatically given by law that we cannot exclude.d. Your and our responsibilities under this agreement are reasonable because they reflect that: we cannot control how, and for what purposes, you undertake the course and/or use the materials; we have not developed the course or materials specifically for you.9. How you or we may end this agreementa. You may end this agreement at any time by writing to tell us. If you do this, we will not give you a refund, and you must immediately pay all amounts you owe us by the date this agreement ends.b. This agreement will automatically and immediately end if you become bankrupt (or something similar happens) or your business cannot pay its debts or stops trading, or if any finance arrangement relating to the software has ended for any reason without you paying the full amount of that finance. In those circumstances, we will not give you a refund and the licence for the software cannot be transferred by or to any person. For example, any firm (such as an insolvency practitioner) trying to sell your assets cannot pass on the materials or software.c. If you or we discover that the other has done something which is not allowed by this agreement, or has not done something that must be done, the one who discovered the situation can give the other notice that the matter must be put right within 30 days. If the matter is put right in that time, no further action will be taken. If it is not put right in that time, the person who discovered the situation can then end this agreement immediately by giving the other written notice.d. No matter how this agreement ends, the information you store in the software remains your information and you can take it off the software before the end of the agreement. If you don't, this will not prevent this agreement from ending. In those circumstances, we do not have to remove your information from the software or help you to do so.10. General termsa. If we quote you a price, on our website or by phone, for the course, that price will be confirmed when we issue our invoice.b. If a court or similar body decides that any wording in this agreement cannot be enforced, that decision will not affect the rest of this agreement, which will remain binding on both of us. However, if the wording that cannot be enforced could be enforced if part of it is deleted, we will both treat the relevant part of the wording as if it is deleted.c. This agreement is the entire agreement between you and us relating to the course and replaces all documents, information and other communications (whether spoken or written) between us for such use and you agree that you have not relied upon any such documents, information and other communications in entering into this agreement.d. You must not transfer this agreement to anyone else. We may transfer this agreement to another organisation which is part of our group of companies at any time.e. From time to time we may change this agreement by telling you that we have changed it. If you do not agree with those changes, please contact us as soon as possible. If you buy any other product or service relating to the materials or software from us after we have told you that we have changed this agreement, we will consider you to have accepted those changes.f. If circumstances beyond our reasonable control arise, we will not be liable for failing to meet our responsibilities in this agreement for as long as those circumstances continue.g. Nothing in this agreement gives anyone any right or benefit under the Contracts (Rights of Third Parties) Act 1999, except that the owners of third-party software can benefit from paragraphs 4, 5, 9 and any other part of this agreement that applies to third-party software.h. This agreement is governed by English law and you and we both agree that the English courts will be the only courts that can decide on legal disputes or claims about this agreement.© Copyright Sage (UK) Ltd T&C 11/083, 5 and 10 Day Training Passport1. DescriptionThe 3, 5 and 10 Day Training Passport enables our - Instant Accounts customers using the 3 day passport or - any of our customers using the 5 or 10 day passports, to enjoy significant savings while acquiring the comprehensive knowledge and skills needed to achieve competency in our software products. The 3, 5 and 10 Day Training Passport is a cost-effective solution for individuals who wish take certain forms of training supplied or offered by us. They cover up to 3, 5 or 10 days of classroom training or the equivalent non-classroom based training (e.g. Self Study or e-Learning) over six consecutive months for 3 and 5 day passports or 12 consecutive months for a 10 day passport.2. Availability and Usage2.1 The Training Passport is available for use by any of your employees within the same business, which uses our software and which purchased the Training Passport ("you"). The Training Passport is not transferable from you to any other business (including another of our customers).2.2 The Training Passport is valid for six months from the date of purchase for 3 and 5 day passports or 12 months for a 10 day Passport (the "Validity Period").2.3 If the Training Passport is lost or stolen, you or your employee who is using the Training Passport must notify us immediately, so that we can issue a new Training Passport detailing the balance of training days outstanding on the previous Training Passport subject to payment by you of a replacement fee of £5 plus VAT (or